Ce document marque l'apogée d'un travail de recherche de plus de deux années, mené par le Club Informatique des Entreprises Françaises (CIGREF) et le cabinet conseil en stratégie McKInsey & Company. Cette étude plonge dans la dynamique relationnelle qui se développe au sein des équipes managériales dans l'environnement des systèmes d'information. Un document sociologique sans équivalent  

We undertook this research with the aim of gaining a better understanding of why information systems were seen - more often than not - as making an insufficient contribution to value creation, as many studies have shown. We also sought to understand why good IS governance practice, a subject on which so much has been written, was not sufficiently implemented by management teams.
In the ongoing debate over the value of IS, this study is the first fact-based overview of the relational dynamics between the CEO, the Business Unit managers and the CIO.Compared to existing, more quantitative, research, it sheds new light on the issue by asking "qualitative" questions such as:

• What is the situation of the enterprise's "information system"?
• Do the various actors share common perceptions about the situation?
• What are the sources of satisfaction or frustration?
• Do the actors agree on the priorities, the difficulties and the required solutions?

Bertrand Villeret
ConsultingNewsLine

Selon conférence et rapport Cigref - McKinsey


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